Customer First: We respond to customers speedily, courteously and effectively.
Individual Dignity: We value the individual, uphold the right to express disagreement, and respect the time and efforts of others. Nurture fairness, trust and respect.
Professionalism: We impart freedom and the opportunity to excel and to grow; support innovation and well-reasoned risk taking, demanding performance.
Quality focus: We make quality a value driver in our work, our products and our interactions. Do it First Time Right.